Caring for your carpet

Start by investing in doormats and placing them throughout your home. Encourage visitors to use them when entering your home. You should also ask visitors to remove outdoor shoes before walking across your carpet. It’s important to minimize the amount of dirt tracked onto your flooring, as dirt particles can damage carpet fibers. You should also place carpet protectors underneath all furniture legs and take care when moving heavy furniture.

While keeping preventative maintenance in mind, develop a regular care routine for your new carpet. Regularly vacuum your carpet using a manufacturer-approved appliance. If your carpet experiences light to medium traffic, vacuuming it once or twice a week should be sufficient. If it experiences heavy traffic, however, you may want to vacuum more frequently.

We recommend that you have your carpet cleaned professionally throughout the year. An alternative is to shampoo it yourself, although you should make sure you follow your manufacturer’s cleaning guidelines. Consider a professional cleaning at least once or twice a year. Never use bleach on your carpet.

No matter how careful you are, your carpet will likely fall victim to a spill or mess of some sort. This is even more likely if you have children or pets. If a mess does occur, though, don’t panic! Many of our carpets are sold with stain-resistant technology built right into their fibers, making it easy to clean common household messes. Still, it’s important to address spills the right way.

First, determine if a spill is water- or oil-based. You can use a clean cloth to absorb most water-based messes. Some spills, though, will require a more comprehensive approach. For these, you’ll want to consult with your manufacturer's care guide.